We take your online security and privacy seriously 

 

Privacy Notice

What is a Privacy Notice? Under data protection law you, as a patient you have specific rights.  To communicate these rights to you in a clear and concise manner, we are providing you with this privacy notice.

The Personal Data We Process and What We Do with It We record and use the following categories of personal data which may include: name, address, telephone numbers, email address, date of birth and medical history and patient case notes.

 Sharing Your Personal Data, we only share your personal data with your explicit consent, where, for example we need to contact a third party and give them your contact details to refer you to another medical professional for consultation or procedure such as X-ray or MRI. Where third parties are used by us to store your personal data, we ensure they are compliant with the data protection law and any such data is not stored outside of the EU.  

 Retaining Your Personal Data Whilst you are patient of us we will continue to store your personal data.  Your medical records will be kept for a minimum of 8 years required by law.

Data Protection Officer As we record and use sensitive data we take the protection of this data very seriously.  The Clinic’s Data Protection Officer is: Deborah Goffen and can be contacted at the clinic on: 02920 861800.

Your Rights As we process your personal data, you have certain rights.  These are a right of access, a right of rectification, a right of erasure and a right to restrict processing.  

You may request a copy of your data at any time.  Please make such a request in writing or by email to the Data Protection Officer, whose details are shown above.  Please provide the following information: your name, address, telephone number, email address and details of the information you require. 

If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact us directly and any necessary corrections to your data will be made without undue delay.  If you believe we should erase your data, please contact the Data Protection Officer, whose details are shown above. If you wish us to stop storing or using your data, please contact the Data Protection Officer, whose details are shown above.

Where you have provided explicit consent for us to use your data you have a right to withdraw this consent at any time.

Data Breaches

Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay.  We will give you the contact details of the Data Protection Officer who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it.

Cookies

We may use cookies to deliver content that is specific to your interests. Cookies are text files that are used by your computer’s web browser to store your preferences, and enable us to enhance your user experience with our web site.

Cookies are text files that are used by your computer’s web browser to store your preferences, and enable us to enhance your user experience with our web site.

Emails or newsletters that we send electronically may use techniques such as web beacons or pixel tags to gather email metrics and information to improve the reader’s experience, such as the number of emails that are opened, whether they were forwarded or printed, the type of device from which they were opened, and the location (e.g. city, state, and county) associated with the applicable IP address.

If you visit this site with an open ID (such as Facebook), you may also be sharing and integrating data with third-party social media sites, and we may track aggregate data about the number of visits to this site with an open ID, the number of items “liked” on this site, or items on this site that you choose to share with a third-party social media site.

Other parties such as advertising partners and analytics companies may also be collecting information about your online activity across various websites over time. The information collected by those third parties may include identifiers that allow those third parties to tailor the ads that they serve to your computer or other device.

Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” signals other than cookies, we do not currently respond to “Do Not Track” signals that are undefined.

Please note that you do have the option to configure most web browsers to NOT accept cookies. However, be aware that disabling cookies may keep you from having access to some functions or services on our web site or the web-hosted software that runs on our web site.

IP Addresses

We may use your IP address to help prevent fraud, to help diagnose problems with our server, to gather broad demographic information, and to offer you products and services.

Third Party Web Sites

This web site and/or the products and/or services offered herein may direct you to web sites that are owned and/or controlled by third parties. We have no control over those third parties and are not responsible for the content or the privacy practices of those sites or companies.

Commitment to Data Security

All information collected from you is stored in a technically and physically secure environment. We use SSL encryption to protect sensitive information online and our practice management software (TM3) is encrypted, remotely backed up and secure. We do everything we can to protect user information offline. Unfortunately, no transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take reasonable measures to protect your information, we cannot ensure or warrant the security of the information that you transmit to us, and you do so at your own risk.

Contacting us and our Data Protection Officer

If you need to contact us, you can email us at info@precision-chiropractic.co.uk or write to us at Precision Chiropractic Ltd, 3 Bartlett Street, Caerphilly, CF831JS, please mark any  for the attention of Deborah Goffen, Data Protecton Officer. 

We strive to provide excellent products, along with equally excellent customer service. If you have any questions about this Privacy Policy or our practices, please feel free to contact us using one of the methods listed above.

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